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Power, June L. – Journal of Access Services, 2012
It's been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, patrons are looking for fast and easy service from whichever technological avenue they are using to access library services. Libraries are responding with increasing numbers of online…
Descriptors: Libraries, Library Services, Users (Information), Synchronous Communication
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Ovadia, Steven – Behavioral & Social Sciences Librarian, 2011
Quora (www.quora.com) is a contemporary, web-based take on reference. Users post questions within Quora and other users answer the questions. Users can vote for and against answers (or not vote at all). It is users asking questions of friends and strangers and then sorting through the results. If the model sounds familiar, it's because it is.…
Descriptors: Electronic Mail, Internet, Users (Information), Libraries
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Mairn, Chad – Journal of Web Librarianship, 2010
Web 2.0 has made information more accessible and offers opportunities to make library resources more visible. This article presents several strategies for incorporating libraries and library resources into Web sites and course management systems. The tools presented are appropriate for many types of libraries and work with most Web-based systems.…
Descriptors: Management Systems, Libraries, Internet, Web Based Instruction