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Pretlow, Cassi; Jayroe, Tina – Computers in Libraries, 2010
In this article, the authors share how cloud-based applications, such as Google Calendar, Wikidot, Google Docs, Google Sites, YouTube, and Craigslist, played a big part in the success of their plan of implementing a technology training program for customers and employees. A few years ago the Denver Public Library, where the authors work, developed…
Descriptors: Teaching Methods, Employees, Public Libraries, Computer Literacy
Lietzau, Zeth – Online Submission, 2009
The use of interactive web technologies on public library web sites in the United States has been a topic of much discussion in recent years, and a shift in certain types of user services is underway. Terms like "Web 2.0" and even "Library 2.0" have become common in library literature and at conferences as those on the early…
Descriptors: Public Libraries, Technology Uses in Education, Internet, Web Sites