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Power, June L. – Journal of Access Services, 2012
It's been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, patrons are looking for fast and easy service from whichever technological avenue they are using to access library services. Libraries are responding with increasing numbers of online…
Descriptors: Libraries, Library Services, Users (Information), Synchronous Communication
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Arya, Harsh Bardhan; Mishra, J. K. – Journal of Library & Information Services In Distance Learning, 2011
This study targets librarians and information professionals who use Web 2.0 tools and applications with a view to providing snapshots on how Web 2.0 technologies are used. It also aims to identify values and impact that such tools have exerted on libraries and their services, as well as to detect various issues associated with the implementation…
Descriptors: Libraries, Reference Services, Library Services, Electronic Libraries
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Mitchell, Erik – Journal of Web Librarianship, 2011
The workload of Web librarians is already split between Web-related and other library tasks. But today's technological environment has created new implications for existing services and new demands for staff time. It is time to reconsider how libraries can best allocate resources to provide effective Web services. Delivering high-quality services…
Descriptors: Libraries, Internet, Information Services, Information Technology
Hough, Michael – School Library Monthly, 2011
School librarians need to be proactive in identifying new ways to help students prepare for the world of the future. Students need relevant educational experiences that support emerging demands created by information and service based economies. The economies of Pacific Rim countries such as the USA, Australia, Singapore, Hong Kong, and Canada are…
Descriptors: School Libraries, Foreign Countries, Librarians, Leadership
Fagan, Jody Condit; Keach, Jennifer A. – Computers in Libraries, 2010
When improving a web presence, today's libraries have a choice: using a free Web 2.0 application, opting for open source, buying a product, or building a web application. This article discusses how to make an informed decision for one's library. The authors stress that deciding whether to use a free Web 2.0 application, to choose open source, to…
Descriptors: Internet, Comparative Analysis, Web Sites, Social Networks