The New Britain Public Library (Connecticut) conducted a project that involved recruitment, collection development, tutoring, computer-assisted services, and English as a Second Language (ESL) services. The project served a community of 50,000-100,000 and targeted ESL learners. Tutoring was done one-on-one, in small groups, and in classes, using the Literacy Volunteers of America (LVA) method. Students were assessed using the Comprehensive Adult Student Assessment System (CASAS) and the Connecticut Adult Performance Program (CAPP). Ninety-seven students were accepted for the first semester, and 115 students were accepted for the second semester of ESL classes, with 34 students put on a waiting list for accommodation in a later class. Students were from Poland, Puerto Rico, Mexico, Peru, Brazil, Colombia, Dominican Republic, China, Vietnam, and Korea. The focus of each literacy class was life skills--topics critical to students' daily lives. The 30 days of classroom instruction (beginning, intermediate, and advanced) was supplemented by 15 days of individual and small group tutorials. Many literacy students regularly brought their families to use library resources, particularly for children's materials and foreign language materials. (SWC)