NotesFAQContact Us
Collection
Advanced
Search Tips
Publication Date
In 20190
Since 20180
Since 2015 (last 5 years)0
Since 2010 (last 10 years)1
Since 2000 (last 20 years)1
Source
Computers in Libraries1
Education Level
Higher Education1
Audience
Location
Alabama1
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Showing one result Save | Export
Ennis, Lisa A.; Tims, Randy S. – Computers in Libraries, 2012
This article discusses the authors' implementation of Help Central, a site within the Lister Hill Library Collection on the University of Alabama-Birmingham's SharePoint server. Initially, Help Central was designed to address the inadequacies in the library's old, static HTML web-based support system, including haphazard issue reporting by staff…
Descriptors: Library Materials, Internet, Library Services, Technical Support