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OCLC Online Computer Library Center, Inc., 2012
This new report details findings from a study OCLC conducted with libraries in mid-2011 to learn about their priorities, initiatives, thoughts on the future of their service points and the sources they use to keep up with developments in the library field. Most public library staff: (1) Anticipate that the top reason patrons are using their…
Descriptors: Library Personnel, Electronic Mail, Public Libraries, Users (Information)