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ERIC Number: EJ946826
Record Type: Journal
Publication Date: 2011
Pages: 5
Abstractor: ERIC
ISSN: ISSN-0163-9269 Another Place for Users to Ask Questions
Ovadia, Steven
Behavioral & Social Sciences Librarian, v30 n3 p176-180 2011
Quora ( is a contemporary, web-based take on reference. Users post questions within Quora and other users answer the questions. Users can vote for and against answers (or not vote at all). It is users asking questions of friends and strangers and then sorting through the results. If the model sounds familiar, it's because it is. There are many active question-and-answer sites, like Yahoo! Answers, Askville, and Ask MetaFilter. The process of using Quora is simple. A user signs in and can immediately start searching for answers to questions. Librarians providing virtual reference might want to monitor Quora informally, just to see what kinds of questions emerge and whether they might be questions from a local population. Libraries will probably never provide an informal social chat service for their patrons, but if one does notice a pattern in Quora questions, perhaps the issue could be addressed globally, in the form of either an online tutorial, a face-to-face workshop, or an e-mail message to patrons.
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A