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Mardiana, Harisa – Online Submission, 2016
Nowadays, people have demonstrated the same amount of internet usage, and surprisingly, students have demonstrated more and have consumed a lot of time of using social media site. Not only the college students but also the educators, and they believe about social media sites because in general social media and the internet were very helpful; they…
Descriptors: Foreign Countries, Educational Technology, Technology Uses in Education, Higher Education
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Ferguson, Graham; Phau, Ian – Journal of International Education in Business, 2012
Purpose: The purpose of this paper is to investigate how students from Australia, Indonesia and Malaysia differ in their propensity to complain and attitudes to complaining. Design/methodology/approach: A self-administered questionnaire was designed using established scales to assess respondent reactions to a service failure by a university. The…
Descriptors: Student Recruitment, Student Attitudes, Negative Attitudes, Foreign Countries