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Bolliger, Doris U.; Wasilik, Oksana – Distance Education, 2009
Faculty satisfaction is considered an important factor of quality in online courses. A study was conducted to identify and confirm factors affecting the satisfaction of online faculty at a small research university, and to develop and validate an instrument that can be used to measure perceived faculty satisfaction in the context of the online…
Descriptors: Research Universities, Online Courses, Internet, College Faculty
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Jelfs, Anne; Richardson, John T. E.; Price, Linda – Distance Education, 2009
Questionnaire responses of 457 students and 602 tutors were used to investigate conceptions of a "good tutor." In each case, factor analysis identified scales that reflected key constructs; cluster analysis identified subgroups with different patterns of scale scores; and discriminant analysis determined the scales that contributed the…
Descriptors: Factor Analysis, Discriminant Analysis, Open Universities, Mail Surveys