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Jelfs, Anne; Richardson, John T. E.; Price, Linda – Distance Education, 2009
Questionnaire responses of 457 students and 602 tutors were used to investigate conceptions of a "good tutor." In each case, factor analysis identified scales that reflected key constructs; cluster analysis identified subgroups with different patterns of scale scores; and discriminant analysis determined the scales that contributed the…
Descriptors: Factor Analysis, Discriminant Analysis, Open Universities, Mail Surveys