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Lewin-Jones, Jenny; Mason, Victoria – Research in Post-Compulsory Education, 2014
This study investigates academic staff and student attitudes to style and etiquette of emails. Data were collected through two online staff and student surveys. Reported use and acceptability of particular features of email style were assessed. Open-ended responses yielded four themes: the balance between formality and informality, relationships,…
Descriptors: Foreign Countries, Electronic Mail, Teacher Attitudes, Student Attitudes