This 16th annual report highlights up-to-date information on the programs supported through the Chancellor's Office Telecommunications and Technology Infrastructure Program (TTIP). To summarize 2012-13, one would describe it as a year of planning and preparation. The system-wide budget cuts of the past few years, reports of impacted classes, staff reductions, and students ill-prepared for college-level work led to the development of the Student Success Program and Governor Brown's Online Education Initiative. In addition to delivery of existing technology services, TTIP leadership was instrumental in the development of the final proposals for Common Assessment, Education Planning, and Online Education. The electronic transcript project, eTranscriptCA, was expanded and more colleges than ever are participating. In cooperation with Corporation for Education Network Initiatives in California (CENIC), Internet connectivity speed for some severely underserved colleges was increased. The partnership with CENIC provides high-bandwidth connectivity and enables the system to negotiate a flat rate for service, which is now saving the system as much as $4.1 million annually through the California Teleconnect Fund (CTF). TTIP funding remained steady this year at $15.3 million. TTIP worked with CENIC, the California Public Utilities Commission (CPUC), and the CTF to reduce Internet costs for all colleges in the system and worked diligently to seek out technology-related grants. TTIP will continue working to implement strategies to deal with long-term, lower technology funding levels in coming years.