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Lee, Jae-Kwan – Internet Research, 2003
A model for monitoring the Web site development process in the public sector is proposed and tested empirically with a sample of local government Web sites. Four factors in the matrix of the framework--publicity, local service, differentiation and participation--together with two dimensions of attracting and delivering were proved to be important…
Descriptors: Data Collection, Government Libraries, Government Publications, Information Services
Peer reviewed Peer reviewed
O'Neill, Martin; Palmer, Adrian; Wright, Christine – Internet Research, 2003
Disconfirmation models of online service measurement seek to define service quality as the difference between user expectations of the service to be received and perceptions of the service actually received. Two such models-inferred and direct disconfirmation-for measuring quality of the online experience are compared (WebQUAL, SERVQUAL). Findings…
Descriptors: Comparative Analysis, Evaluation Methods, Information Services, Measurement Techniques
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Olla, Phillip; Patel, Nayna; Atkinson, Chris – Internet Research, 2003
Reports on a case study at an organization that created MADIC, an innovative approach to developing mobile applications developed by third party independent developer. Presents MMO2's, a conceptual wireless reference model used to define the various system constituents required to create effective mobile applications. (Author/AEF)
Descriptors: Case Studies, Computer Mediated Communication, Computer Networks, Information Networks
Peer reviewed Peer reviewed
Lu, June; Yu, Chun-Sheng; Liu, Chang; Yao, James E. – Internet Research, 2003
Develops a technology acceptance model (TAM) for wireless Internet via mobile devices (WIMD) and proposes that constructs, such as individual differences, technology complexity, facilitating conditions, social influences, and wireless trust environment determine user-perceived short and long-term usefulness, and ease of using WIMD. Twelve…
Descriptors: Internet, Literature Reviews, Models, Telecommunications
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Li, Heng; Tang, Sandy; Man, K. F.; Love, Peter E. D. – Internet Research, 2002
Describes an intelligent Web-based construction project management system called which integrates project management, knowledge management, and artificial intelligence technologies. Highlights include an information flow model; time-cost optimization based on genetic algorithms; rule-based drawing interpretation; and a case-based…
Descriptors: Algorithms, Artificial Intelligence, Construction Management, Construction Programs
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Ha, Louisa – Internet Research, 2002
Compares the use of enhanced television features and television commerce features on the Web sites of cable and broadcast television networks. Shows differences in strategies and site usability; proposes three enhanced television strategy models; and discusses implications on television revenue and viewership. (Author/LRW)
Descriptors: Comparative Analysis, Models, Television, Television Research
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Liao, Gen-Yih; Hwang, Jing-Jang – Internet Research, 2001
Describes an Internet auction model achieving verifiable fairness, a requirement aimed at enhancing the trust of bidders in auctioneers. Analysis results demonstrate that the proposed model satisfies various requirements regarding fairness and privacy. Moreover, in the proposed model, the losing bids remain sealed. (Author/AEF)
Descriptors: Business, Computer Oriented Programs, Computer Security, Consumer Economics
Peer reviewed Peer reviewed
Wang, Fang; Head, Milena M. – Internet Research, 2001
Discusses the use of Web-based information systems (WIS) by electronic retailers to attract and retain consumers and deliver business functions and strategy. Presents an abstract model for WIS design in electronic retailing; discusses customers, business determinants, and business interface; and suggests future research. (Author/LRW)
Descriptors: Business, Futures (of Society), Information Systems, Models
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Papadopoulou, Panagiota; Andreou, Andreas; Kanellis, Panagiotis; Martakos, Drakoulis – Internet Research, 2001
Discussion of the need for trust in electronic commerce to build customer relationships focuses on a model drawn from established theoretical work on trust and relationship marketing that highlights differences between traditional and electronic commerce. Considers how trust can be built into virtual environments. (Contains 50 references.)…
Descriptors: Business, Marketing, Models, Trust (Psychology)
Peer reviewed Peer reviewed
Lee, Chung-Shing – Internet Research, 2001
Considers electronic commerce as a paradigm shift, or a disruptive innovation, and presents an analytical framework based on the theories of transaction costs and switching costs. Topics include business transformation process; scale effect; scope effect; new sources of revenue; and e-commerce value creation model and strategy. (LRW)
Descriptors: Business, Costs, Evaluation Methods, Income
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Jonason, Andreas; Eliasson, Gunnar – Internet Research, 2001
Discusses new electronic commerce applications enabled by mobility and personalization over mobile devices; considers the convergence of the wireless, the fixed Internet, and the media industries; describes innovative pricing models; and reports results from a survey of users of I-mode, a wireless Internet service offering Web browsing and email…
Descriptors: Electronic Mail, Internet, Models, Surveys
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Martin, Lynn M.; Matlay, Harry – Internet Research, 2001
Outlines the DTI (Department of Trade and Industry) ladder adoption model which represents a limited/limiting vision of government-inspired support for ICT (Information and Communications Technology) implementation and development needs of firms in the small business sector of the UK economy. A more discriminate approach is recommended, focused…
Descriptors: Business, Computer Mediated Communication, Foreign Countries, Internet
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Stevens, G. Ruggeri; McElhill, J. – Internet Research, 2000
Studied the email use of a set of disparate organizations to devise a multi-dimensional positioning model, for practical use by managers to understand their organizations' present use of email on four dimensions: information management, people influences, corporate culture, and knowledge management. The email questionnaire and interviewing…
Descriptors: Electronic Mail, Information Management, Interviews, Models
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Cunliffe, Daniel – Internet Research, 2000
Discussion of in-house Web site development by organizations focuses on an informal development model synthesized from a review of development case studies and published Web research literature. Integrates a review of information gathering and usability methods, and discusses the importance of understanding user and information provider needs.…
Descriptors: Case Studies, Futures (of Society), Literature Reviews, Models
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Fink, Dieter; Laupase, Ricky – Internet Research, 2000
Compares the perceptions of Malaysians and Australians for four Web site design characteristics--atmospherics, news stories, signs, and products and services--as part of the integrated Internet marketing model. Hypothesizes that the predominant culture is not generalized to another culture, discusses validity and reliability, and suggest further…
Descriptors: Comparative Analysis, Cultural Differences, Foreign Countries, Hypothesis Testing
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