Summarizes some key findings of academic papers presented at the First World Congress on the Management of Electronic Commerce (January, 2000, Hamilton, Ontario, Canada). Outlines two meta-management issues that surfaced: taking a strategic approach to Internet ventures and considering infrastructure design during implementation. Highlights research under three functional areas of e-commerce: operations, human resources, and marketing. Discusses e-commerce and international business and e-commerce education. (Contains 6 references.) (AEF)