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Bell, Hudson; Tang, Nelson K. H. – Internet Research, 1998
A user survey of 60 company Web sites (electronic commerce, entertainment and leisure, financial and banking services, information services, retailing and travel, and tourism) determined that 30% had facilities for conducting online transactions and only 7% charged for site access. Overall, Web sites were rated high in ease of access, content, and…
Descriptors: Banking, Business, Computer Mediated Communication, Financial Services