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Luarn, Pin; Lin, Tom M. Y.; Lo, Peter K. Y. – Internet Research, 2003
Employs a case study method, using in-depth interviews of 29 corporate managers and experts, to understand the current state of mobilization in the life insurance industry. Suggests a conceptual framework and formulates possible research propositions incorporating several variables. Suggests 10 key success factors for implementing mobilization in…
Descriptors: Administrators, Business Administration, Case Studies, Corporations
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Olla, Phillip; Patel, Nayna; Atkinson, Chris – Internet Research, 2003
Reports on a case study at an organization that created MADIC, an innovative approach to developing mobile applications developed by third party independent developer. Presents MMO2's, a conceptual wireless reference model used to define the various system constituents required to create effective mobile applications. (Author/AEF)
Descriptors: Case Studies, Computer Mediated Communication, Computer Networks, Information Networks
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Slack, Frances; Rowley, Jennifer – Internet Research, 2002
Describes the development and use of online kiosks in contexts where users are away from fixed technologies. Uses a case study of a United Kingdom airport terminal to illustrate different types of kiosk applications; makes comparisons with mobile phone technologies; and considers their role in self-managed, self-service delivery of information and…
Descriptors: Airports, Case Studies, Comparative Analysis, Delivery Systems
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Simons, Luuk P. A.; Steinfield, Charles; Bouwman, Harry – Internet Research, 2002
Discusses channel economics in retail activities and trends toward unbundling due to the emergence of the Web channel. Highlights include sales processes and physical distribution processes; transaction costs; hybrid electronic commerce strategies; channel management and customer support; information economics, thing economics, and service…
Descriptors: Case Studies, Costs, Economics, Foreign Countries
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Detlor, Brian – Internet Research, 2001
Explores the influence of an organization's information ecology, or internal information environment, on a firm's electronic commerce initiatives and plans. Reports results from a case study investigation on the adoption and use of an e-commerce initiative, a corporate portal, by participants at a large Canadian company. (Author/LRW)
Descriptors: Adoption (Ideas), Case Studies, Foreign Countries, Information Management
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Destounis, P.; Garofalakis, J.; Kappos, P.; Tzimas, J. – Internet Research, 2001
Presents a case study that calculates the reduction of the time needed for a Web page to be fully downloaded and delivered to the user. Topics include bandwidth; HTTP; data transfer; algorithms for compression and decompression of Web pages; and reducing the size of hypertext data. (Author/LRW)
Descriptors: Algorithms, Case Studies, Hypermedia, Measurement Techniques
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Taylor, Mark J.; England, David; Gresty, David – Internet Research, 2001
Examines the results of a research exercise involving case studies in 20 United Kingdom organizations aimed at investigating: the skills and knowledge required for Web site development work, how such skills and knowledge are used in actual practice, and the mechanisms by which such skills and knowledge can be acquired and improved. (Author/AEF)
Descriptors: Case Studies, Computer Software Development, Foreign Countries, Internet
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Ratnasingam, Pauline – Internet Research, 2001
This study examines behavioral dimensions of trading partner trust in EDI (electronic data interchange) adoption via a qualitative interpretative case study conducted between an automotive manufacturer (Ford Motor Company) in Australia and their first tier supplier, PBR Limited. Findings suggest that trust is important for cooperative long-term…
Descriptors: Adoption (Ideas), Behavioral Science Research, Case Studies, Cooperation
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Cunliffe, Daniel – Internet Research, 2000
Discussion of in-house Web site development by organizations focuses on an informal development model synthesized from a review of development case studies and published Web research literature. Integrates a review of information gathering and usability methods, and discusses the importance of understanding user and information provider needs.…
Descriptors: Case Studies, Futures (of Society), Literature Reviews, Models
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Bentley, Kaye; Yoong, Pak – Internet Research, 2000
Describes a case study conducted in New Zealand that investigated how knowledge workers used home-based teleworking, using information and Internet technology. Discusses findings that indicate a preference for doing most work at the office, and considers implications for human resources management, practice, and research. (Contains 26 references.)…
Descriptors: Case Studies, Foreign Countries, Human Resources, Information Industry
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Bontis, Nick; Chung, Honsan – Internet Research, 2000
Describes three different pricing models for software. Findings of this case study support the proposition that software pricing is a complex and subjective process. The key determinant of alignment between vendor and user is the nature of value in the software to the buyer. This value proposition may range from increased cost reduction to…
Descriptors: Case Studies, Computer Software, Computer Software Evaluation, Computer Software Selection
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Ratnasingam, Pauline – Internet Research, 2000
Discussion of power in electronic commerce focuses on the impact of power in the adoption of electronic data interchange. Presents a case study of Ford Motor Company in Australia that shows negative (coercive) power resulted in uncertainty, whereas positive (persuasive) power resulted in open communications, thus building trading partner trust.…
Descriptors: Business Communication, Case Studies, Foreign Countries, Trust (Psychology)
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Chan, Caroline; Swatman, Paula M. C. – Internet Research, 2000
Discusses the issue of business-to-business electronic commerce implementation and the factors affecting it. Discusses electronic data interchange technology, describes the results of a case study of BHP Steel (Australia), and considers paradigm shifts in implementation issues related to electronic commerce that occur over time. (Author/LRW)
Descriptors: Business Communication, Case Studies, Foreign Countries, Program Implementation
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Howcroft, Debra; Mitev, Nathalie – Internet Research, 2000
Considers the use of information technology in the UK (United Kingdom) National Health Service (NHS) as the government pledges to connect every doctor or general practitioner to the NHS's information superhighway by the year 2002. Uses a case study to social and technical considerations surrounding this issue. (Author/LRW)
Descriptors: Case Studies, Foreign Countries, Government Role, Information Technology
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Hasan, Helen; Tibbits, Hendrika – Internet Research, 2000
The balanced scorecard is a formal management technique built on the premise that measurement is a prerequisite to strategic management. A case study of the implementation of the balanced scorecard in a public utility is analyzed to suggest how the basic concepts and philosophy of the balanced scorecard can be retained in its adaptation to the…
Descriptors: Administration, Business, Case Studies, Management Systems
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