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Teo, Thompson S. H.; Tan, Jek Swan – Internet Research, 2002
Describes a study on Internet marketing strategies of business-to-consumer (B2C) firms in Singapore. Results of a survey and hierarchical regression analyses indicate that strategies to attract customers and to relate to customers have significant positive relationships to online brand equity, which is positively related to financial growth.…
Descriptors: Administrators, Business, Foreign Countries, Internet
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Riquelme, Hernan – Internet Research, 2002
Describes a study of small, medium, and large enterprises in Shanghai, China that investigated which size companies benefit the most from the Internet. Highlights include leveling the ground for small and medium enterprises (SMEs); increased sales and cost savings for large companies; and competitive advantages. (LRW)
Descriptors: Business, Comparative Analysis, Cost Effectiveness, Foreign Countries
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Moodley, Sagren – Internet Research, 2002
Explores the link between Internet connectivity and access to global markets, and uses the South African wood furniture producers as they are integrated into global value chains and exposed to the demands of more sophisticated markets. Articulates policy recommendations to promote greater diffusion of e-commerce technologies in the wood furniture…
Descriptors: Business, Exports, Foreign Countries, Furniture Industry
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Siyal, M. Y.; Barkat, B. – Internet Research, 2002
Presents a framework for enhancing trust in Internet commerce. Shows how trust can be provided through a network of Trust Service Providers (TSp). Identifies a set of services that should be offered by a TSp. Presents a distributed object-oriented implementation of trust services using CORBA, JAVA and XML. (Author/AEF)
Descriptors: Business, Information Industry, Information Networks, Information Services
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Liao, Gen-Yih; Hwang, Jing-Jang – Internet Research, 2001
Describes an Internet auction model achieving verifiable fairness, a requirement aimed at enhancing the trust of bidders in auctioneers. Analysis results demonstrate that the proposed model satisfies various requirements regarding fairness and privacy. Moreover, in the proposed model, the losing bids remain sealed. (Author/AEF)
Descriptors: Business, Computer Oriented Programs, Computer Security, Consumer Economics
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Angeles, Rebecca – Internet Research, 2001
This study seeks a practical understanding of the business, organizational, and technical components of and implementation guidelines needed to effectively deploy extranets. It aims to establish a basic conceptual framework for understanding extranet implementation guidelines. Provides a specific case using VF Playwear, Inc.'s, a…
Descriptors: Business, Computer Mediated Communication, Computer Networks, Computer Oriented Programs
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Hamilton, R. H. – Internet Research, 2001
Explores the three primary methods of funding for e-commerce startups and the impact that funding criteria have had on the resulting organizational cultures. Highlights include self-funded firms; venture capital funding; corporate funding; and a table that compares the three types, including examples. (LRW)
Descriptors: Business, Comparative Analysis, Financial Support
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Wang, Fang; Head, Milena M. – Internet Research, 2001
Discusses the use of Web-based information systems (WIS) by electronic retailers to attract and retain consumers and deliver business functions and strategy. Presents an abstract model for WIS design in electronic retailing; discusses customers, business determinants, and business interface; and suggests future research. (Author/LRW)
Descriptors: Business, Futures (of Society), Information Systems, Models
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Papadopoulou, Panagiota; Andreou, Andreas; Kanellis, Panagiotis; Martakos, Drakoulis – Internet Research, 2001
Discussion of the need for trust in electronic commerce to build customer relationships focuses on a model drawn from established theoretical work on trust and relationship marketing that highlights differences between traditional and electronic commerce. Considers how trust can be built into virtual environments. (Contains 50 references.)…
Descriptors: Business, Marketing, Models, Trust (Psychology)
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Lee, Chung-Shing – Internet Research, 2001
Considers electronic commerce as a paradigm shift, or a disruptive innovation, and presents an analytical framework based on the theories of transaction costs and switching costs. Topics include business transformation process; scale effect; scope effect; new sources of revenue; and e-commerce value creation model and strategy. (LRW)
Descriptors: Business, Costs, Evaluation Methods, Income
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Lejeune, Miguel A. P. M. – Internet Research, 2001
Churn management is a concern for businesses, particularly in the digital economy. A customer relationship framework is proposed to help deal with churn issues. The model integrates the electronic channel and involves four tools for enhancing data collection, data treatment, data analysis and data integration in the decision-making process.…
Descriptors: Business, Data Analysis, Data Collection, Decision Making
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Mullins, Roisin; Duan, Yanqing; Hamblin, David – Internet Research, 2001
Describes a study of the training needs of small- and medium-sized enterprises in relation to the Internet, electronic commerce, and electronic data interchange in the United Kingdom, Poland, Slovak Republic, Germany, and Portugal. Discusses the development of a Web-based intelligent training system (WITS) as a result of the study. (Author/LRW)
Descriptors: Business, Foreign Countries, Intelligent Tutoring Systems, Internet
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Martin, Lynn M.; Matlay, Harry – Internet Research, 2001
Outlines the DTI (Department of Trade and Industry) ladder adoption model which represents a limited/limiting vision of government-inspired support for ICT (Information and Communications Technology) implementation and development needs of firms in the small business sector of the UK economy. A more discriminate approach is recommended, focused…
Descriptors: Business, Computer Mediated Communication, Foreign Countries, Internet
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Kardaras, Dimitris; Papathanassiou, Eleutherios – Internet Research, 2000
Reports on the results of a survey of 120 companies in Greece that evaluated the potential of business to customer (B2C) Internet applications and investigated how the Internet and e-commerce can offer new opportunities for businesses to improve their customers' satisfaction. Discusses electronic commerce problems and future technology. (Contains…
Descriptors: Business, Foreign Countries, Futures (of Society), Internet
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Jiang, Pingjun – Internet Research, 2000
Suggests that the concept of mass customization should be seen as an integral part of market segmentation theory which offers the best way to satisfy consumers' unique needs and wants while yielding profits to companies. Proposes a new concept of "segment-based based mass customization," and offers a series of propositions which are…
Descriptors: Business, Marketing, Merchandising, Merchants
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