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Villano, Matt – Campus Technology, 2009
Protecting one's institution's technology assets and resources is all about maximizing return on those investments--and that means driving users to take full advantage of new technology rollouts, and not sapping or overburdening help desk resources because users are not fully versed in and encouraged to use new tools. That means one will need to…
Descriptors: Outcomes of Education, Information Services, Technical Support, Technology Uses in Education
Villano, Matt – Campus Technology, 2008
Today, "lifelong learning" encompasses a wide range of student profiles and curricular designs, but a growing subset of the nation's life-long learning programs are non-credit and designed specifically for students over the age of 50. The good news is that "over 50" does not mean "out of the technology loop." In this article, the author discusses…
Descriptors: Nontraditional Students, Lifelong Learning, Computer Uses in Education, Educational Technology
Villano, Matt – Campus Technology, 2007
Today, in the age of real-time and anytime electronic assessment, it's a safe bet that just about "everything" will "be on the test"--if the "test" is the ongoing assessment of learning and performance, that is. With technologies such as ePortfolios, in-class student response systems, and simulation/assessment software, schools can now assess…
Descriptors: Student Evaluation, Educational Technology, Teaching Methods, Educational Assessment
Villano, Matt – Campus Technology, 2007
Nowadays, college and university auxiliary services departments are turning to text messaging types of technologies to move a host of programs and offerings into the mobile environment. A July 2007 study by Youth Trends indicated that 95 percent of college freshmen come to school with a cell phone or other handheld device, and 78 percent of them…
Descriptors: Higher Education, College Students, Communication Strategies, College Administration
Villano, Matt – Campus Technology, 2007
In the corporate world, the notion of customer relationship management (CRM) is nothing new. That particular technology sector is now jam-packed with software that enables organizations to monitor and manage every interaction with a customer, from the very first experience on, throughout the lifecycle of the relationship. That relationship spans…
Descriptors: Schools, Educational Technology, Higher Education, Colleges
Villano, Matt – Campus Technology, 2006
Using videotaped lectures to practice American Sign Language (ASL) used to be a pretty tiresome process for hearing-impaired and other students at the University of Rochester (NY). In order to access the videos, students had to trek to the campus library, reserve an audio/visual station in the media center, take out the appropriate tape, and watch…
Descriptors: Deafness, Foreign Countries, Educational Technology, American Sign Language
Villano, Matt – Campus Technology, 2006
For years, doing laundry at Columbia University (New York) was just as labor-intensive as it is at most universities. Fortunately, as of last spring, laundry life at Columbia has changed dramatically. Today, with the help of a real-time Web-based service called LaundryView, students can log on to the system via the LaundryView Web site from a link…
Descriptors: Technical Support, Information Systems, Higher Education, Service Occupations
Villano, Matt – Campus Technology, 2006
When most academic technologists tackle computing, their time is occupied by laptops and servers--relatively small-scale stuff. A couple of blades here, a couple of blades there. Generally, even for network managers, the processing power rarely stacks up to anything awe-inspiring. Sometimes, however, computing can be bigger and broader than many…
Descriptors: Computers, Higher Education, Simulation, Engineering