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Snowman, Ann Mackay – Journal of Access Services, 2013
Every U.S. state and the District of Columbia has a law on the books that protects a library borrower's privacy, both an ethical and legal obligation of the library. In addition, FERPA further restricts access to users' records. Getting the message across to staff can be a challenge, especially if you employ students or volunteers who may not…
Descriptors: Ethics, Library Services, Confidentiality, Staff Development
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Gildersleeve, Ryan Evely; Rumann, Corey; Mondragon, Rodolfo – New Directions for Student Services, 2010
Families migrate to the United States for opportunity. Whether they leave extreme poverty or violence or reunite with relatives who made the move before them, immigrants seek opportunity. Sometimes circumstances force families to make tough decisions. Sometimes circumstances and tough decisions manifest in families entering the United States…
Descriptors: Higher Education, Undocumented Immigrants, Immigration, Educational Opportunities