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Njie, Baboucarr; Asimiran, Soaib; Baki, Roselan – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this study is to explore the perceptions of international students of service quality delivery (SQD) in a Malaysian public university. Design/methodology/approach: The study was limited to the University's immediate physical environment and its associated human and systems-based services. The physical environment in this…
Descriptors: Foreign Students, Physical Environment, Delivery Systems, Educational Quality