ERIC Number: EJ1133652
Record Type: Journal
Publication Date: 2017
Abstractor: As Provided
Card Sorting in an Online Environment: Key to Involving Online-Only Student Population in Usability Testing of an Academic Library Web Site?
Paladino, Emily B.; Klentzin, Jacqueline C.; Mills, Chloe P.
Journal of Library & Information Services In Distance Learning, v11 n1-2 p37-49 2017
Based on in-person, task-based usability testing and interviews, the authors' library Web site was recently overhauled in order to improve user experience. This led to the authors' interest in additional usability testing methods and test environments that would most closely fit their library's goals and situation. The appeal of card sorting methods became evident: learning more than users' points of confusion interacting with the site, but learning users' preferences for grouping pages or concepts and naming various library links. The appeal of the online venue for card sorting was first that testing could incorporate input from a larger base of users than in-person testing alone, and, additionally, that testing could include the university's online-only student population.
Descriptors: Usability, Interviews, Web Sites, Electronic Libraries, Testing, College Students, Academic Libraries, Qualitative Research, Statistical Analysis, Computer Software, Assignments, Student Attitudes, Coding, Vocabulary
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A
Identifiers - Location: Pennsylvania