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Deng, Shengli; Fang, Yuling; Liu, Yong; Li, Hongxiu – Information Research: An International Electronic Journal, 2015
Introduction: The popularity of social question and answer sites has made it an important and convenient source for obtaining knowledge. This study quantifies how three different system characteristics (interface design, interaction and answer quality) affect users' perceptions (perceived usefulness, perceived ease of use and perceived enjoyment),…
Descriptors: Users (Information), Experience, Information Services, Influences