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Chen, Juan; Liu, Yong – Information Research: An International Electronic Journal, 2018
Introduction: Previous studies suggest that the users of social question and answer Websites contribute their knowledge to a community in exchange for intrinsic rewards from other members, such as reciprocity and reputation. Thus, rewarding knowledge contributors is of great importance for maintaining the users of such Websites. However, there is…
Descriptors: Rewards, Web Sites, Social Exchange Theory, Foreign Countries
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Deng, Shengli; Fang, Yuling; Liu, Yong; Li, Hongxiu – Information Research: An International Electronic Journal, 2015
Introduction: The popularity of social question and answer sites has made it an important and convenient source for obtaining knowledge. This study quantifies how three different system characteristics (interface design, interaction and answer quality) affect users' perceptions (perceived usefulness, perceived ease of use and perceived enjoyment),…
Descriptors: Users (Information), Experience, Information Services, Influences