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Choy, S. Chee; Yim, Joanne Sau-Ching; Tan, Poh Leong – Quality Assurance in Education: An International Perspective, 2017
Purpose: This paper aims to examine students' perceptions of quality learning using a mixed-methods approach in a Malaysian university, with an aim to fill existing knowledge gaps in the literature on relationships among relevant quality variables. The study also assesses the extent to which detailed results from a few participants can be…
Descriptors: Foreign Countries, Student Attitudes, Educational Quality, Mixed Methods Research
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Njie, Baboucarr; Asimiran, Soaib; Baki, Roselan – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this study is to explore the perceptions of international students of service quality delivery (SQD) in a Malaysian public university. Design/methodology/approach: The study was limited to the University's immediate physical environment and its associated human and systems-based services. The physical environment in this…
Descriptors: Foreign Students, Physical Environment, Delivery Systems, Educational Quality