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Ali, Sedig Ahmed Babikir; Ahmad, Mohammad Nazir; Zakaria, Nor Hidayati; Arbab, Ahmed Mohammed; Badr, Kamal Badr Abdalla – Quality Assurance in Education: An International Perspective, 2018
Purpose: Standards should provide a means for transparently comparing academic programmes delivered by higher education providers and the research activities they carry out. The purpose of this study is to investigate the different sets of standards related to the quality assurance of academic programmes in four countries with regard to the…
Descriptors: Educational Quality, Academic Standards, Quality Assurance, Guidelines
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Anis, Azilah; Islam, Rafikul; Abdullah, Nur Anisah – Quality Assurance in Education: An International Perspective, 2018
Purpose: The paper aims to identify the emerging themes on the challenges faced by the Malaysian private higher learning institutions (HLIs) in the provision of providing quality education. Design/methodology/approach: Semi-structured interviews were purposively conducted with 29 of the Malaysian private HLI internal and external stakeholders…
Descriptors: Foreign Countries, Barriers, Private Colleges, Educational Quality
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Silva, Danilo Soares; de Morales, Gustavo Hermínio Salati Marcondes; Makiya, Ieda Kanashiro; Cesar, Francisco Ignácio Giocondo – Quality Assurance in Education: An International Perspective, 2017
Purpose: This study aims to find evidence of the HEdPERF scale use for measuring the perceived service quality from the perspective of students in higher education institutions (HEIs) worldwide. Design/methodology/approach: A systematic review of the literature was conducted to find evidence of the scale use in articles published between January…
Descriptors: Higher Education, Performance, Measures (Individuals), College Students
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Choy, S. Chee; Yim, Joanne Sau-Ching; Tan, Poh Leong – Quality Assurance in Education: An International Perspective, 2017
Purpose: This paper aims to examine students' perceptions of quality learning using a mixed-methods approach in a Malaysian university, with an aim to fill existing knowledge gaps in the literature on relationships among relevant quality variables. The study also assesses the extent to which detailed results from a few participants can be…
Descriptors: Foreign Countries, Student Attitudes, Educational Quality, Mixed Methods Research
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Thien, Lei Mee; Ong, Mei Yean – Quality Assurance in Education: An International Perspective, 2016
Purpose: The purpose of this study is to examine the applicability of Course Experience Questionnaire (CEQ) in a Malaysian university context. Design/methodology/approach: The CEQ was translated into Malay language using rigorous cross-cultural adaptation procedures. The Malay version CEQ was administered to 190 undergraduate students in one…
Descriptors: Foreign Countries, Questionnaires, Undergraduate Students, Student Experience
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Musah, Mohammed Borhandden; Ali, Hairuddin Mohd; al-Hudawi, Shafeeq Hussain Vazhathodi; Tahir, Lokman Mohd; Binti Daud, Khadijah; Bin Said, Hamdan; Kamil, Naail Mohammed – Quality Assurance in Education: An International Perspective, 2016
Purpose: This study aims to investigate whether organisational climate (OC) predicts academic staff performance at Malaysian higher education institutions (HEIs). The study equally aims at validating the psychometric properties of OC and workforce performance (WFP) constructs. Design/methodology/approach: Survey questionnaires were administered to…
Descriptors: Organizational Climate, Predictor Variables, Foreign Countries, Multiple Regression Analysis
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Lim, Choon Boey; Bentley, Duncan; Henderson, Fiona; Pan, Shin Yin; Balakrishnan, Vimala Devi; Balasingam, Dharshini M.; Teh, Ya Yee – Quality Assurance in Education: An International Perspective, 2016
Purpose: The purpose of this paper is to examine issues academics at importing institutions face while delivering Australian degrees in Malaysia. Transnational higher education (TNE) has been widely researched. However, less widely researched is the area of understanding what academics at the offshore locations need to uphold the required academic…
Descriptors: Semi Structured Interviews, Foreign Countries, Academic Standards, International Education
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Yusoff, Mazirah; McLeay, Fraser; Woodruffe-Burton, Helen – Quality Assurance in Education: An International Perspective, 2015
Purpose: This study aims to identify the dimensions of business student satisfaction in the Malaysian private higher educational environment and evaluate the influence that demographic factors have on satisfaction. Design/Methodology/Approach: A questionnaire was developed and distributed to 1,200 undergraduate business students at four private…
Descriptors: Foreign Countries, Undergraduate Students, Business Administration Education, Satisfaction
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Ali, Hairuddin Mohd; Musah, Mohammed Borhandden – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this study is to examine the relationship between the quality culture and workforce performance in the Malaysian higher education sector. The study also aims to test and validate the psychometric properties of the quality culture and workforce performance instruments used in the study. Design/methodology/approach: A total…
Descriptors: Higher Education, Total Quality Management, Questionnaires, Factor Analysis
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Njie, Baboucarr; Asimiran, Soaib; Baki, Roselan – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this study is to explore the perceptions of international students of service quality delivery (SQD) in a Malaysian public university. Design/methodology/approach: The study was limited to the University's immediate physical environment and its associated human and systems-based services. The physical environment in this…
Descriptors: Foreign Students, Physical Environment, Delivery Systems, Educational Quality