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Silva, Danilo Soares; de Morales, Gustavo Hermínio Salati Marcondes; Makiya, Ieda Kanashiro; Cesar, Francisco Ignácio Giocondo – Quality Assurance in Education: An International Perspective, 2017
Purpose: This study aims to find evidence of the HEdPERF scale use for measuring the perceived service quality from the perspective of students in higher education institutions (HEIs) worldwide. Design/methodology/approach: A systematic review of the literature was conducted to find evidence of the scale use in articles published between January…
Descriptors: Higher Education, Performance, Measures (Individuals), College Students
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Purarjomandlangrudi, Afrooz; Chen, David; Nguyen, Anne – Informatics in Education, 2016
Online learning has become a widespread method for providing learning at different levels of education. It has facilitated the learning in many ways and made it more flexible and available by providing learners with more opportunities to learn information, further access to different learning resources, and collaboration rather than face-to-face…
Descriptors: Electronic Learning, Technology Uses in Education, Dropout Rate, Online Courses