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Meulemans, Yvonne Nalani; Carr, Allison; Ly, Pearl – Journal of Library & Information Services In Distance Learning, 2010
Reference service via instant messaging (IM) has significant potential to benefit distance learners. There has been wide experimentation with IM to expand reference services in libraries across the US, with mixed results. Concern has been expressed that IM cannot provide the same reference experience as face-to-face interactions. One academic…
Descriptors: User Satisfaction (Information), Academic Libraries, Reference Services, Synchronous Communication
Wallace, Amy – Educators' Spotlight Digest, 2007
In this article, the author highlights collaborative information literacy initiatives of four higher education institutions in Southern California--California State University-Channel Islands, California State University-Los Angeles, University of California-Irvine, and University of California-Los Angeles. Librarians from these institutions serve…
Descriptors: Advisory Committees, Information Literacy, Librarians, Colleges
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Brasley, Stephanie Sterling – Public Services Quarterly, 2007
The UCLA Library has had a long-standing commitment to the attributes espoused by the teaching library model outlined in the seminal essay by Stoffle, Guskin and Boisse, "Teaching, Research, and Service: The Academic Library's Role" (1984). Information literacy was identified as a goal in the Library's strategic plan in late 2001. This…
Descriptors: Strategic Planning, Academic Libraries, Information Literacy, Library Instruction
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Smalley, Topsy N. – Journal of Academic Librarianship, 2004
Many students who enroll in a community college "Information Research" course come from three local school districts. Of those three districts, only one has librarians. Through examining grade rosters, this study demonstrates that student achievement is substantially higher for students who come from high schools that have librarians and…
Descriptors: Library Services, School Libraries, Library Skills, Information Literacy