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ERIC Number: EJ996543
Record Type: Journal
Publication Date: 2012
Pages: 9
Abstractor: ERIC
Reference Count: 8
ISSN: ISSN-0042-8639
Maximizing the Impact of Telepractice through a Multifaceted Service Delivery Model at The Shepherd Centre, Australia
Davis, Aleisha; Hopkins, Tracy; Abrahams, Yetta
Volta Review, v112 n3 p383-391 Win 2012
The Shepherd Centre is a nonprofit early intervention program in New South Wales, Australia, providing listening and spoken language services through an interdisciplinary team approach to children with hearing loss and their families. The program has been providing distance services to families in rural and remote areas of Australia and in other countries for over 35 years. Advances in communication technology and the global push towards telepractice and e-health service delivery models, and, in more recent times m-health (which is the use of mobile telecommunication and multimedia technologies integrated within mobile and wireless health care delivery systems; Istepanian, Laxminarayn, & Pattichis, 2006), compelled The Shepherd Centre to adapt their distance service delivery model to provide up-to-date, effective, and efficient telepractice services to families from rural areas. This profile describes how the distance support program has adjusted its service to embrace telepractice through a low cost, accessible, and reliable framework. In addition, individual telepractice sessions are supported with a residential workshop program for families and professionals. Experience with this model has shown that the workshop program maximizes telepractice outcomes by providing face-to-face follow up and combining the team and network support families need to be confident, empowered, and successful in guiding their children with hearing loss to listen and speak.
Alexander Graham Bell Association for the Deaf and Hard of Hearing. 3417 Volta Place NW, Washington, DC 20007. Tel: 202-337-5220; Fax: 202-337-8314; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia