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ERIC Number: EJ988456
Record Type: Journal
Publication Date: 2012
Pages: 13
Abstractor: As Provided
Reference Count: 60
ISSN: ISSN-1436-4522
An Assessment of E-Training Effectiveness in Multinational Companies in Malaysia
Ramayah, Thurasamy; Ahmad, Noor Hazlina; Hong, Tan Say
Educational Technology & Society, v15 n2 p125-137 2012
E-training has developed into a revolutionary way of learning in Malaysian organizations due to rapid growth in information technology infrastructure. The present study endeavors to determine the critical factors that influence e-training effectiveness in multinational companies (MNCs) in Malaysia. By integrating Technology Acceptance Model (TAM), Delone and McLean information system success model and Expectation Confirmation Model (ECM), the study tested the causal pathway of the factors that could predict the effectiveness of e-training. Data from 163 employees in multinational companies (MNCs) with prior e-training experience was obtained via survey method. The result revealed that motivation to learn, management support and organization support were significant predictors of user satisfaction, however, self-efficacy, ease of use, and content of training were not significant. User satisfaction was also found not to influence net benefit but was a strong predictor of intention to continue usage as hypothesized. The value of this study lies in its effort to propose to practitioners that e-training system requires substantial investment not only at the development and implementation phase, but also the subsequent maintenance. (Contains 5 tables and 5 figures.)
International Forum of Educational Technology & Society. Athabasca University, School of Computing & Information Systems, 1 University Drive, Athabasca, AB T9S 3A3, Canada. Tel: 780-675-6812; Fax: 780-675-6973; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Malaysia