ERIC Number: EJ979886
Record Type: Journal
Publication Date: 2012-Sep
Abstractor: As Provided
Reference Count: N/A
What Did They Just Say? A Performance Improvement Journey through Nomenclature
Stephens, Alicia R.
Performance Improvement, v51 n8 p13-18 Sep 2012
A domestic credit union engages in a systematic performance improvement plan to better leverage a technical application within its organization. By engaging stakeholders early in the process, standardizing the organization's nomenclature, and building strategic partnerships, the credit union was able to achieve both quantitative and qualitative benchmarks of success.
Descriptors: Credit (Finance), Institutions, Group Membership, Money Management, Technological Advancement, Strategic Planning, Performance Technology, Improvement Programs, Program Evaluation, Vocabulary, Standard Setting, Computer Software, Stakeholders, Feedback (Response)
Wiley Periodicals, Inc. 350 Main Street, Malden, MA 02148. Tel: 800-835-6770; Tel: 781-388-8598; Fax: 781-388-8232; e-mail: email@example.com; Web site: http://www.wiley.com/WileyCDA
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education
Authoring Institution: N/A
Identifiers - Location: Michigan