Peer reviewed
Direct linkERIC Number: EJ968653
Record Type: Journal
Publication Date: 2012
Pages: 4
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1090-4018
EISSN: N/A
Available Date: N/A
Bonnie's Problem: Using Effective Listening Response
Rester, Carolyn H.
International Journal of Listening, v26 n2 p75-78 2012
This classroom activity allows students to observe how a troubled friend reacts to seven listening responses that are unhelpful in therapeutic contexts (interrupting, unrelated comments, focusing on self, discounting, blaming, evaluating, and giving advice). Students also have the opportunity to experience how probing, feeling responses, and paraphrasing can be used to convey empathy and understanding.
Descriptors: Empathy, Verbal Communication, Nonverbal Communication, Listening, Listening Skills, Responses, Role Playing
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
