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ERIC Number: EJ966373
Record Type: Journal
Publication Date: 2012
Pages: 13
Abstractor: As Provided
Reference Count: 21
ISBN: N/A
ISSN: ISSN-0969-6474
Designing a Strategic Plan through an Emerging Knowledge Generation Process: The ATM Experience
Zanotti, Francesco
Learning Organization, v19 n4 p313-325 2012
Purpose: The aim of this contribution is to describe a new methodology for designing strategic plans and how it was implemented by ATM, a public transportation agency based in Milan, Italy. Design/methodology/approach: This methodology is founded on a new system theory, called "quantum systemics". It is based on models and metaphors both of quantum mechanics and quantum field theory. It provides a real conceptual guide to creating profoundly participative strategic plans which are self-implementing. In synthesis this methodology is a new operational model for "strategy government". Findings: The output of this experience has been the validation of the methodology: the strategic plans have been self-implemented and planned objectives have been reached. As by-product, taking part in this process enabled all the fundamental communicative and relational skills to be developed. Originality/value: The originality consists in the "foundation" of methodology (quantum physics). The value consists in the process which generates very participative and, because of that, self-implementing strategic plans. (Contains 1 table and 1 figure.)
Emerald. One Mifflin Place Suite 400, Harvard Square, Cambridge, MA 02138. Tel: 617-576-5782; e-mail: america@emeraldinsight.com; Web site: http://www.emeraldinsight.com
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Italy (Milan)