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ERIC Number: EJ966372
Record Type: Journal
Publication Date: 2012
Pages: 12
Abstractor: As Provided
Reference Count: 20
ISSN: ISSN-0969-6474
Improving Safety, Quality and Efficiency through the Management of Emerging Processes: The TenarisDalmine Experience
Bonometti, Patrizia
Learning Organization, v19 n4 p301-312 2012
Purpose: The aim of this contribution is to describe a new complexity-science-based approach for improving safety, quality and efficiency and the way it was implemented by TenarisDalmine. Design/methodology/approach: This methodology is called "a safety-building community". It consists of a safety-behaviour social self-construction process management method that makes it possible to significantly reduce the frequency and severity of on-the-job accidents and meet the company's commitment to safety. Findings: This new approach to spontaneous-organisation management has generated remarkable effects. Improved spontaneous organisation promises to boost production quality and efficiency, two aspects which had fallen into a major slump when spontaneous organisation was not working properly. Originality/value: The paper examines through TenarisDalmine's experience a method that enabled the company to go beyond traditional behavioural approaches and increase the workers' commitment to safety, sharing the common zero-accident goal. (Contains 1 note, 3 tables and 3 figures.)
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Italy