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ERIC Number: EJ964998
Record Type: Journal
Publication Date: 2012-Jun
Pages: 10
Abstractor: As Provided
Reference Count: 38
ISSN: ISSN-1366-8250
Competencies of Front-Line Managers in Supported Accommodation: Issues for Practice and Future Research
Clement, Tim; Bigby, Christine
Journal of Intellectual & Developmental Disability, v37 n2 p131-140 Jun 2012
Background: Front-line managers of supported accommodation for people with intellectual disability are assumed to have a key role in the realisation of outcomes for service users. Yet, their job has been little researched. A job analysis from Minnesota that identified 142 competencies required of effective front-line managers was used to examine what was expected of the equivalent position in Victoria, Australia. Methods: These competencies formed the basis of semistructured interviews with an extreme sample of 16 high-performing house supervisors and 5 more senior managers. Results: Ninety-two percent of the original competences were retained, with changes in language and terminology to reflect the local context. Emergent findings highlighted the importance of house supervisors' "orientations." Conclusions: The findings support the proposition that the front-line manager's job is underpinned by core competencies and that the role merits further study. Issues of wider significance for human service organisations and researchers are discussed. (Contains 3 notes and 1 table.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia