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ERIC Number: EJ957563
Record Type: Journal
Publication Date: 2003-Sep
Pages: 14
Abstractor: As Provided
Reference Count: 14
ISBN: N/A
ISSN: ISSN-0898-5952
Measuring the Business Impact of E-Learning: An Empirical Study
Wang, Greg; Von Der Linn, Robert; Foucar-Szocki, Diane; Griffin, Oris; Sceiford, Erin
Performance Improvement Quarterly, v16 n3 p17-30 Sep 2003
This study fills a gap in the current HRD [human resource development] literature of return on investment (ROI) analysis of technology-based learning interventions. Using a Type IV control group method as defined by Wang (2002), the study empirically analyzed and measured the learning effectiveness and the business impact of an e-learning system implemented in General Electric Company. The e-learning system under study demonstrated significant economic returns in regard to reduced learning response time and reduced project cycle time. The study shows that e-learning, as a means of technology-based HRD intervention, can be highly effective as a performance support learning mechanism, although the results also suggest that e-learning alone is not sufficient to replace the traditional face-to-face learning platforms. (Contains 4 tables and 3 figures.)
John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030-5774. Tel: 800-825-7550; Tel: 201-748-6645; Fax: 201-748-6021; e-mail: subinfo@wiley.com; Web site: http://www3.interscience.wiley.com/journal/117865970/home
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A