NotesFAQContact Us
Collection
Advanced
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ957114
Record Type: Journal
Publication Date: 2011-Oct
Pages: 27
Abstractor: As Provided
Reference Count: 35
ISBN: N/A
ISSN: ISSN-1059-7069
Evaluating Teachers' Support Requests When Just-in-Time Instructional Support is Provided to Introduce a Primary Level Web-Based Reading Program
Wood, Eileen; Anderson, Alissa; Piquette-Tomei, Noella; Savage, Robert; Mueller, Julie
Journal of Technology and Teacher Education, v19 n4 p499-525 Oct 2011
Support requests were documented for 10 teachers (4 kindergarten, 4 grade one, and 2 grade one/two teachers) who received just-in-time instructional support over a 2 1/2 month period while implementing a novel reading software program as part of their literacy instruction. In-class observations were made of each instructional session. Analysis of the 80 just-in-time support sessions indicated that the greatest number of support requests pertained to computer software, and computer hardware. A smaller number of support requests involved classroom management, reading, and "other" issues. As expected, the greatest level of support was required during the initial stages of implementation, with support requests declining over time. Interestingly, the types of support requested remained constant indicating that software and hardware concerns persist as the most problematic concerns when integrating technology. The vast majority of problems were addressed immediately through just-in-time support allowing classes to continue as planned. The implications for support for integration are discussed.
Association for the Advancement of Computing in Education. P.O. Box 1545, Chesapeake, VA 23327-1545. Tel: 757-366-5606; Fax: 703-997-8760; e-mail: info@aace.org; Web site: http://www.aace.org
Publication Type: Journal Articles; Reports - Research
Education Level: Early Childhood Education; Elementary Education; Elementary Secondary Education; Grade 1; Grade 2; Kindergarten
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada