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ERIC Number: EJ947979
Record Type: Journal
Publication Date: 2009
Pages: 8
Abstractor: As Provided
Reference Count: 16
ISSN: ISSN-1548-9566
Improving Order Lead Time: A Case Study
Villarreal, Bernardo; Salido, Lucy
College Teaching Methods & Styles Journal, v5 n1 p21-28 2009
A fundamental challenge of globally competing companies is to increase their level of customer satisfaction, by devising and implementing strategies aimed at providing better price, quality, and service. This paper describes the efforts of a Mexican company to achieve this goal, and in particular, with the need to decrease order lead time significantly to maintain its position as a supplier. (Contains 2 tables and 4 figures.)
Clute Institute. 6901 South Pierce Street Suite 239, Littleton, CO 80128. Tel: 303-904-4750; Fax: 303-978-0413; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Mexico