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ERIC Number: EJ946785
Record Type: Journal
Publication Date: 2011
Pages: 17
Abstractor: As Provided
Reference Count: 15
ISSN: ISSN-0160-8061
Print Still Matters in an E-Learning World, and Training Companies Need to Properly Manage It
Kriesen, Gretchen L.
Journal of Organizational Behavior Management, v31 n3 p179-195 2011
This report demonstrates how the application of Behavioral Systems Analysis (BSA) methods assisted in assessing a small training company's Print Production Management (PPM) system. PPM is the process by which printed materials are conceptualized, estimated, released to a commercial printer, proofed, and delivered to the client. The current PPM process had not been evaluated or updated to reflect shifts in both the training and printing industries. The assessment found that the unrevised process was becoming obsolete, hindering performance, and costing the organization time and money. Recommendations were made for staffing and workflow, and implementation of tools were developed to support performance and contribute to successful execution of projects with printed elements. This report includes a follow-up evaluation made eight months after study completion. (Contains 3 figures.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A