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ERIC Number: EJ943442
Record Type: Journal
Publication Date: 2011
Pages: 5
Abstractor: ERIC
Reference Count: 0
ISSN: ISSN-0882-7249
Exceeding Expectations
Cannon, John
Facilities Manager, v27 n5 p40-42, 44-45 Sep-Oct 2011
Awareness of expectations is so important in the facilities business. The author's experiences has taught him that it is essential to understand how expectations impact people's lives as well as those for whom they provide services for every day. This article presents examples and ideas that will provide insight and ideas to help educators understand and manage expectations in their lives and in the environment where they work.
APPA: Association of Higher Education Facilities Officers. 1643 Prince Street, Alexandria, VA 22314. Tel: 703-684-1446; Fax: 703-543-2772; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A