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ERIC Number: EJ940914
Record Type: Journal
Publication Date: 2011-Feb-15
Pages: 4
Abstractor: ERIC
Reference Count: N/A
ISSN: ISSN-0363-0277
Liverpool's Discovery: A University Library Applies a New Search Tool to Improve the User Experience
Kenney, Brian
Library Journal, v136 n3 p24-27 Feb 2011
This article features the University of Liverpool's arts and humanities library, which applies a new search tool to improve the user experience. In nearly every way imaginable, the Sydney Jones Library and the Harold Cohen Library--the university's two libraries that serve science, engineering, and medical students--support the lives of their users (as opposed to expecting the students to conform to the library). Considering their focus on the users' experience, it is no surprise that the Liverpool librarians were among the first--not just in the UK but the world--to investigate using a discovery tool to improve how their user community can get to the library's content. Discovery tools, which include ProQuest's Summon and EBSCO's Discovery Service (EDS), allow the user--through a single search box--to search a base index of metadata as well as many of the library's digital resources such as proprietary databases, the catalog, and institutional repositories. Mimicking the Google experience, results from both internal and external sources can be served up in a single relevancy-ranked batch.
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: Media Staff
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom; United Kingdom (Liverpool)