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ERIC Number: EJ940808
Record Type: Journal
Publication Date: 2004
Pages: 22
Abstractor: As Provided
Reference Count: N/A
ISSN: ISSN-1536-7967
Procedures to Follow if a Law Enforcement Official Asks for Patron Information: A Checklist for Access Services Student Employees
Austin, Brice; Byrne, Tim; Miller, Ann; Riberdy, Michael; Williams, Curt
Journal of Access Services, v2 n2 p1-22 2004
Since the U.S.A. PATRIOT Act was signed into law in October, 2001, library administrators have become increasingly concerned that staff-especially student employees-continue to protect the confidentiality of patron records. Administrators have also become increasingly concerned that when law enforcement officials provide paperwork giving them legal access to patron records, staff take steps both to divulge no more information than is necessary and to protect the institution from liability. In response to these concerns, the University of Colorado, Boulder, created an easy-to-understand and easy-to-use document for its public services student employees. This article describes the process by which that document was created, how it was introduced to staff and student employees, and what additional steps are planned for the future. Finally, the document itself is included as a possible model for other institutions that may wish to create procedural guidelines for student employees. (Contains 2 resources and 3 online resources.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: Media Staff
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Colorado
Identifiers - Laws, Policies, & Programs: USA PATRIOT Act 2001