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ERIC Number: EJ939822
Record Type: Journal
Publication Date: 2011-Oct
Pages: 16
Abstractor: As Provided
Reference Count: 22
ISSN: ISSN-0034-3552
Workers' Perspectives on Vocational Rehabilitation Services
Wagner, Shannon L.; Wessel, Julie M.; Harder, Henry G.
Rehabilitation Counseling Bulletin, v55 n1 p46-61 Oct 2011
The purpose of the present study was to consider the vocational rehabilitation (VR) process from the perspective of VR consumers. To better understand the experiences of workers who were injured on the job and participated in VR rehabilitation services, 27 semistructured interviews were completed; 24 were completed face-to-face and 3 were completed over the phone. The present data suggested five primary themes, including "expectations", "communication", "human factors", "psychological factors", and "reemployment considerations" as the most important areas from the workers' perspectives. Using these themes, recommendations for VR consultant (VRC) practice may be developed. These recommendations include the demonstration of sincere empathy for the consumer and clear communication that allows the client to feel a part of their VR plan/process. It is also recommended that VRCs evaluate and monitor client expectations, openly address barriers, and provide mental health support whenever requested or required. Finally, additional support during the job development process is recommended. In particular, clients desired ample support and communication during the processes of job assessment, job search, and job placement. Finally, clients desired and valued the use of accommodated employment in situations where accommodations would improve their employment outcomes. (Contains 2 tables.)
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A