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ERIC Number: EJ938846
Record Type: Journal
Publication Date: 2010
Pages: 14
Abstractor: As Provided
Reference Count: 14
ISSN: ISSN-1541-4914
Constructive Student Feedback: Online vs. Traditional Course Evaluations
Donovan, Judy; Mader, Cynthia E.; Shinsky, John
Journal of Interactive Online Learning, v9 n3 p283-296 Win 2010
Substantial efforts have been made recently to compare the effectiveness of traditional course formats to alternative formats (most often, online delivery compared to traditional on-site delivery). This study examines, not the delivery format but rather the evaluation format. It compares traditional paper and pencil methods for course evaluation with electronic methods. Eleven instructors took part in the study. Each instructor taught two sections of the same course; at the end, one course received an online course evaluation, the other a traditional pencil and paper evaluation. Enrollment in these 22 sections was 519 students. Researchers analyzed open-ended comments as well as quantitative rankings for the course evaluations. Researchers found no significant differences in numerical rankings between the two evaluation formats. However, differences were found in number and length of comments, the ratio of positive to negative comments, and the ratio of formative to summative comments. Students completing faculty evaluations online wrote more comments, and the comments were more often formative (defined as a comment that gave specific reasons for judgment so that the instructor knew what the student was suggesting be kept or changed) in nature. (Contains 12 tables.)
University of Alabama. 152 Rose Administration, P.O. Box 870104, Tuscaloosa, AL 35487. Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A