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ERIC Number: EJ938272
Record Type: Journal
Publication Date: 2011-Oct
Pages: 14
Abstractor: As Provided
Reference Count: 41
ISSN: ISSN-0303-8300
The Volunteer Satisfaction Index: A Validation Study in the Chinese Cultural Context
Wong, Lok Ping; Chui, Wing Hong; Kwok, Yan Yuen
Social Indicators Research, v104 n1 p19-32 Oct 2011
Using a Hong Kong-sourced sample of 261 participants, this study set out to validate the Volunteer Satisfaction Index (VSI) in the Chinese cultural context and to evaluate its psychometric properties. The VSI was originally developed by Galindo-Kuhn and Guzley (2001) to measure the outcomes of volunteer experiences. In this study, exploratory factor analysis (EFA) yielded a different factor structure from that proposed by the scale developer. The three factors found were "personal gain", "relationship within organization" and "relationship with peers". Cronbach's alpha values were high for all three subscales. Results from correlation and regression analysis also confirmed the construct and criterion-related validity of the scale. Thus, the reliability and validity of the scale were confirmed. Implications for the assessment of volunteer satisfaction and further directions for cross-cultural studies on related topics are discussed. (Contains 5 tables.)
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Hong Kong