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ERIC Number: EJ937469
Record Type: Journal
Publication Date: 2005-Mar
Pages: 13
Abstractor: As Provided
Reference Count: 18
ISBN: N/A
ISSN: ISSN-1062-1024
Assessing Parental Satisfaction with Children's Mental Health Services with the Youth Services Survey for Families
Riley, Sharon E.; Stromberg, Arnold J.; Clark, James
Journal of Child and Family Studies, v14 n1 p87-99 Mar 2005
We assessed parent satisfaction with children's mental health services with a new instrument: The Youth Services Survey for Families (YSSF). The Dillman method was used to administer the survey to a random sample of 1,500 parents of Medicaid youth from Kentucky's 14 community mental health centers (CMHCs). The response rate was 37% (n = 534 parents). A factor analysis of YSSF identified five parent-perceived factors: (a) Appropriateness, (b) Outcome, (c) Participation in Treatment, (d) Access, and (e) Cultural Sensitivity. About 70% of parents reported a high level of endorsement with the Appropriateness factor, but only 47% reported high levels of endorsement with the Outcome factor. Results were interpreted as providing support for the reliability of the YSSF in evaluating children's mental health services in CMHCs.
Springer. 233 Spring Street, New York, NY 10013. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-348-4505; e-mail: service-ny@springer.com; Web site: http://www.springerlink.com
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Kentucky