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ERIC Number: EJ936982
Record Type: Journal
Publication Date: 2010
Pages: 18
Abstractor: As Provided
Reference Count: 26
ISSN: ISSN-1011-3487
A National Benchmarking Survey of Student Counselling Centres/Units in South Africa
Cilliers, C. D.; Pretorius, K.; van der Westhuizen, L. R.
South African Journal of Higher Education, v24 n1 p48-65 2010
Students experience various challenges during their studies, such as personal problems, academic difficulties and mental health problems. Therefore, student counselling centres/units play a valuable role in providing support systems for students in need. The most frequent problems South African students experience are relationship problems and academic problems, followed by career development issues, anxiety and depression. Most counselling centres/units offer psychotherapeutic services to students, and the main focus areas reported were crisis intervention (reported as a key focus area by all the centres/units), psychotherapy, substance abuse counselling, career counselling, study skills and generic skills workshops. The present study further found that the majority of counselling centres/units had one or more staff members with specialised training in areas such as HIV/AIDS counselling, sexual abuse counselling and multicultural counselling. In 2007, these counselling centres/units saw on average 18 per cent of enrolled students as clients. Studies have shown that the demand for student counselling services has grown; thus it is important to review the standard and scope of the services provided by student counselling centres/units, also with the aid of contemporary benchmarking results. (Contains 7 tables.)
Unisa Press. Preller Street, P.O. Box 392, Muckleneuk, Pretoria 0003, South Africa. Tel: +27-24-298960; Fax: +27-24-293449; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: South Africa