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ERIC Number: EJ936070
Record Type: Journal
Publication Date: 2011-Apr
Pages: 30
Abstractor: As Provided
Reference Count: 0
ISBN: N/A
ISSN: ISSN-1531-2542
Defining Usability: How Library Practice Differs from Published Research
Chen, Yu-Hui; Germain, Carol Anne; Rorissa, Abebe
portal: Libraries and the Academy, v11 n2 p599-628 Apr 2011
Library/information science professionals need a clearly articulated definition of usability/Web usability to implement intuitive websites. In this study, the authors analyzed usability definitions provided by the ARL library professionals and those found in the library/information science and computer science-information systems literature. Quantitative and qualitative methods were used to identify similarities and differences between the attributes emphasized by the two sets of definitions based on information behavior models and human-computer interaction (HCI) frameworks. Results indicated that both groups overlooked critical usability elements, such as environment and information objects/content/resources. Thus, the authors proposed a working, multi-faceted definition that presents a holistic view of usability. (Contains 53 notes, 6 tables and 7 figures.)
Johns Hopkins University Press. 2715 North Charles Street, Baltimore, MD 21218. Tel: 800-548-1784; Tel: 410-516-6987; Fax: 410-516-6968; e-mail: jlorder@jhupress.jhu.edu; Web site: http://www.press.jhu.edu/journals/subscribe.html
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A