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ERIC Number: EJ932989
Record Type: Journal
Publication Date: 2011
Pages: 10
Abstractor: As Provided
Reference Count: 27
ISBN: N/A
ISSN: ISSN-1360-080X
Enhancing Aspects of the Higher Education Student Experience
Buultjens, Melissa; Robinson, Priscilla
Journal of Higher Education Policy and Management, v33 n4 p337-346 2011
Enhancing the student experience is now recognised by tertiary institutions as a valuable undertaking. Universities are committed to providing the broadest possible range of student services and activities, to continue to attract and retain a capable, diverse student cohort and to build on the University's commitment to equity, access and participation. In late 2007, the student population at a large Australian university was consulted by means of an electronic questionnaire to gauge their views about student services and a proposal to establish a student "one stop shop." Facilitating engagement and collaboration of services and their provision can enable equity across all student populations, ultimately increasing retention and satisfaction of students in higher education. In this paper we report here of focus group discussion which examined and explored the ways in which services could be centralised for students through a one-stop "student hub". (Contains 2 tables and 1 note.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia