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ERIC Number: EJ931590
Record Type: Journal
Publication Date: 2011
Pages: 13
Abstractor: As Provided
Reference Count: 18
ISBN: N/A
ISSN: ISSN-0194-3081
Leveraging Web Technologies in Student Support Self-Services
Herndon, M. Craig
New Directions for Community Colleges, n154 p17-29 Sum 2011
The use of Web technologies to connect with and disperse information to prospective and current students can be effective for students as well as efficient for colleges. Early results of the use of such technologies in a statewide system point to high rates of satisfaction among students when information is delivered, provide clues on how various aspects of social media may be tapped to connect with existing and potential students, and offer a road map for effectively serving more students with fewer resources. The chapter concludes with a discussion of future applications for Web-based technologies in multiplying the efforts of good academic counseling techniques to better serve and retain students.
John Wiley & Sons, Inc. Subscription Department, 111 River Street, Hoboken, NJ 07030-5774. Tel: 800-825-7550; Tel: 201-748-6645; Fax: 201-748-6021; e-mail: subinfo@wiley.com; Web site: http://www3.interscience.wiley.com/browse/?type=JOURNAL
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Two Year Colleges
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Virginia