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ERIC Number: EJ929696
Record Type: Journal
Publication Date: 2011
Pages: 18
Abstractor: As Provided
Reference Count: N/A
ISSN: ISSN-1536-7967
Ending the Turf War: Circulation, Reference, and Instruction on One Team
Johnson, Ken; Jennings, Susan; Hisle, Sue
Journal of Access Services, v8 n3 p107-124 2011
In January 2008, the Belk Library & Information Commons at Appalachian State University combined the Access Services staff members of the Circulation and Lower Level Service Desks with the Reference and Instruction team as part of a library-wide reorganization effort. The new team balanced what had been a staff-dominated Access Services team with a library faculty-dominated Reference and Instruction team. This article describes Belk Library's efforts to end the turf war between circulation and reference service models and is based on a presentation given by Johnson and Jennings at the 2010 Access Services Conference in Atlanta, GA. (Contains 5 figures.)
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: North Carolina